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	<title>lanagoldenberg.com</title>
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	<link>http://lanagoldenberg.com</link>
	<description>Growing YOUR Business Online</description>
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		<title>Are You Doing Everything? 5 Projects You Can Outsource Today to a VA</title>
		<link>http://lanagoldenberg.com/2010/07/are-you-doing-everything-5-projects-you-can-outsource-today-to-a-va/</link>
		<comments>http://lanagoldenberg.com/2010/07/are-you-doing-everything-5-projects-you-can-outsource-today-to-a-va/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 07:01:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[advice]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[productivity]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=558</guid>
		<description><![CDATA[Many of my clients don&#8217;t know what project they could give a VA (Virtual Assistant) when I gift them with a 2-hour VA time bonus. From scheduling to web design, from billing to client services, they do it all!

While I admire them for their myriad talents and commitment to getting things done, I also know [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;">Many of my clients don&#8217;t know what project they could give a VA (Virtual Assistant) when I gift them with a 2-hour VA time bonus. From scheduling to web design, from billing to client services, they do it all!</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span id="more-558"></span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;">While I admire them for their myriad talents and commitment to getting things done, I also know that <strong><em>freeing up as little as 1 extra hour per week can be very profitable</em></strong> if you use that time well.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;">Here are my personal top 5 projects to outsource to a Virtual Assistant this year:</p>
<p><img class="alignright size-thumbnail wp-image-560" title="woman in overwhelm" src="http://lanagoldenberg.com/wp-content/uploads/2010/07/woman_computer_overwhelm-150x150.jpg" alt="woman in overwhelm" width="150" height="150" /></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse;">1) <em>Editing and re-writing</em> my articles to be posted on blogs, newsletters, article marketing sites, guest blogs, etc. </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse;">2) <strong><em>Newsletter production</em></strong>: the formatting, proofreading, finding images, pre-scheduling of your ezines can easily be outsourced. I know that uploading images into iContact drives me crazy, while my wonderful VA actually enjoys the process. And she is faster at it than I am! So a task that can take me 1-2 hours per week might only take Susan 30 minutes. That&#8217;s ROI I can get behind!</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse;">3) <strong><em>Building and updating sales pages</em></strong> for my programs and products. Even with an easy-to-use content management system like Wordpress, this eats up hours of my time for every program launch. </span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse;">4) <strong><em>Billing and customer service</em></strong>: after a<strong><em> very costly attempt</em></strong> at setting up my merchant account on my own, while also juggling about 12 important projects, billing was the first task I outsourced. I haven&#8217;t looked back since!  I also find it <strong><em>more professional</em></strong> to have a separate team handle payment processing, while I focus on delivering my content.</span></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;"><span style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse;">5) The newest project on my VA list is to <strong><em>update all my professional membership<br />
profiles</em></strong> on various sites and organizations I belong to, with the latest bio, pictures, and information about my latest <a href="http://www.lanagoldenberg.com/programs">programs</a>.</span></p>
<p>When I started on my entrepreneurial path, I prided myself on being able to handle everything myself.  I had an MBA and corporate experience so I thought I didn&#8217;t need any help. I quickly discovered that not asking for support was <strong><em>a recipe for failure</em></strong>.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;">As with many investments, when we step up to receive help &#8211; even for 1 hour a week - <strong><em>we open the space for bigger</em></strong></p>
<div id="attachment_561" class="wp-caption alignright" style="width: 160px"><img class="size-thumbnail wp-image-561" title="pc 742" src="http://lanagoldenberg.com/wp-content/uploads/2010/07/happy_woman_computer-150x150.jpg" alt="happy woman at computer" width="150" height="150" /><p class="wp-caption-text">happy woman at computer</p></div>
<p>opportunities to come in.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 12px; margin-left: 0px;">What are the tasks and projects in your business that are taking up your valuable time?  Which if these can be delegated to an employee, and intern or a virtual assistant? <strong><em>How much of YOUR time will that free up?</em></strong></p>
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		<title>Marketing Like A 3 Year Old?</title>
		<link>http://lanagoldenberg.com/2010/01/marketing-like-a-3-year-old/</link>
		<comments>http://lanagoldenberg.com/2010/01/marketing-like-a-3-year-old/#comments</comments>
		<pubDate>Thu, 14 Jan 2010 06:45:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[advice]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=131</guid>
		<description><![CDATA[Do you have a strategy, or are you doing things in your business to copy your friends? 
My son Danny brings home a new song, habit, game, or saying every day.
Sometimes these are cute, impressive, and/or useful. Other times they are,
well, plain nonsense.. When I ask where that new word came from, the
typical answer is, &#8220;my [...]]]></description>
			<content:encoded><![CDATA[<p>Do you have a strategy, or are you doing things in your business to copy your friends? <span id="more-131"></span></p>
<p>My son Danny brings home a new song, habit, game, or saying every day.<br />
Sometimes these are cute, impressive, and/or useful. Other times they are,<br />
well, plain nonsense.. When I ask where that new word came from, the<br />
typical answer is, &#8220;my friend so-and-so says that.&#8221;</p>
<p>Today I got an email from a client, asking for guidance with her online<br />
marketing strategy. She heard at a business training event that she needs<br />
to <em><strong>&#8220;build a Facebook fan page, blog and tweet more often, add video to<br />
sites, reference other blogs, continue to add to favorites, and do SEO.&#8221;</strong></em>All that on top of running n off-line business and taking care of her<br />
clients? No wonder she was overwhelmed.</p>
<p>To answer this client&#8217;s question, I asked her to take a step back and ask<br />
<strong>WHY</strong>. Why do you need to be on 5 different social networks? Why do you need<br />
to spend 5 hours a day creating and distributing content online? Just<br />
because it&#8217;s working for other entrepreneurs? With all my respect and love<br />
for this client.. it sounded to me like she was falling into the<br />
preschooler mindset: because my friends are doing it!</p>
<p>Don&#8217;t get me wrong: I am a huge believer in social media, and you will<br />
find me on <a href="http://www.twitter.com/lanagold">Twitter</a>, <a href="http://www.facebook.com/lanagold">Facebook</a>, and YouTube. But I choose to spend my time based on a very clear strategy.</p>
<p>Here is what I recommend for my client, and for everyone who finds<br />
themselves overwhelmed by catching up to what everyone else is doing<br />
online:</p>
<p>1. Get crystal-clear on who your <strong>ideal client</strong> is. You have heard me teach<br />
the &#8220;customer avatar&#8221; concept, and I cannot stress its importance enough.<br />
Are you trying to attract corporate clients? single women over 40 in Ohio?<br />
men with 50+ pounds to lose? post-menopausal women?<br />
scrapbookers? eco-conscious decorators in LA? Be<br />
extremely specific in this.</p>
<p>2. Research <strong>where</strong> your ideal client is most likely to &#8220;hang out&#8221; online.<br />
LinkedIn or Twitter? Facebook or MySpace? If the answer is &#8220;all of the<br />
above,&#8221; think about channel where you are most likely to engage them with<br />
your content.</p>
<p>3. Leverage your strengths to create content. If you hate writing, don&#8217;t<br />
commit to a daily blog post. Try video instead! Or, if you are a<br />
perfectionist and it will take you 10 hours of shooting and 5 hours of<br />
editing to create a 2-minute video.. maybe you try a blog post first. Then,<br />
when you are more confident about your message, switch to video. Don&#8217;t make<br />
this unnatural or harder than it needs to be.</p>
<p>4. Get help! Here is a confession: I record my videos with my mastermind<br />
buddy. We share a video setup, and she helps me with immediate<br />
feedback about my message. This keeps me from using too much tech jargon.<br />
Not to mention it&#8217;s much more fun to have a &#8220;study buddy&#8221; for videos!</p>
<p>Bottom line: don&#8217;t feel pressured to market yourself in too many ways,<br />
just because everyone else is doing it. Think back to WHY you are doing it<br />
in the first place. Keep your goal in mind, and your &#8220;platform&#8221; will come<br />
together naturally.</p>
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		<title>Features vs. Benefits</title>
		<link>http://lanagoldenberg.com/2009/10/features-vs-benefits/</link>
		<comments>http://lanagoldenberg.com/2009/10/features-vs-benefits/#comments</comments>
		<pubDate>Mon, 12 Oct 2009 04:25:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[copywriting]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=70</guid>
		<description><![CDATA[What is the hardest part of “selling” your business online?
 Hint: it is not finding potential clients, or getting more people to come to your site.

 The hardest part of selling for most entrepreneurs is making a shift from merely describing their product or service, to focusing on how it benefits the client.
 If the difference between features [...]]]></description>
			<content:encoded><![CDATA[<p>What is the hardest part of “selling” your business online?</p>
<p> <em>Hint</em>: it is not finding potential clients, or getting more people to come to your site.</p>
<p><span id="more-70"></span></p>
<p> The hardest part of selling for most entrepreneurs is making a shift from merely <strong><em>describing</em></strong> their product or service, to focusing on how it <strong><em>benefits</em></strong> the client.</p>
<p> If the difference between features and benefits seems subtle, you are not alone! Almost every client I coach has had unlearn what I call “feature-speak.”</p>
<p> In fact, I am going to admit something embarrassing about my own marketing. I used to fall into feature-speak, too! When asked about what I do, all too often I would say, “I optimize Google AdWords campaigns.”</p>
<p> Then one day I was challenged to explain why someone would use Google AdWords in the first place. After a few iterations, here is my new elevator pitch: “I help entrepreneurs attract their ideal clients online, by creating profitable ad campaigns on Google.”</p>
<p> What do you think?</p>
<p>Now, I want you go through a simple exercise for your product. Start out by listing what your product or service <strong><em>does</em></strong>. That goes in column #1. Then, in the second column, explain <strong><em>why</em></strong> your clients should care about that feature.</p>
<p>Here are some actual examples from walking my clients through this exercise:</p>
<p>Feature: Dating conversation do’s and don’ts<br />
Benefit: How not to turn him off by saying the wrong thing</p>
<p>Feature: Our handbags are extremely versatile<br />
Benefit: The only bag you will need, day or night, season after season</p>
<p>Next, start using benefits when describing your business on your website and when you meet potential clients. You will notice that people “get” your message much faster, and become much more excited about what you do.</p>
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		<title>Sneaky Ways To Use Google AdWords</title>
		<link>http://lanagoldenberg.com/2009/10/sneaky-ways-to-use-google-adwords/</link>
		<comments>http://lanagoldenberg.com/2009/10/sneaky-ways-to-use-google-adwords/#comments</comments>
		<pubDate>Sun, 11 Oct 2009 04:27:32 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[research]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=74</guid>
		<description><![CDATA[Did you know AdWords gives you some cool intel on your customers and prospects?


 Google makes some amazing tools available to its advertisers &#8211; included automatically in your AdWords account! But unfortunately most users don&#8217;t know about these “sneaky” features. In today&#8217;s tip, I want to empower you to make use of these free tools.
 My favorite &#8220;sneaky&#8221; tip [...]]]></description>
			<content:encoded><![CDATA[<p>Did you know <a href="http://adwords.google.com">AdWords</a> gives you some cool intel on your customers and prospects?</p>
<p><span id="more-74"></span><br />
<img class="size-full wp-image-109 alignright" title="mag_glass_search" src="http://lanagoldenberg.com/wp-content/uploads/2009/10/mag_glass_search2.jpg" alt="mag_glass_search" width="137" height="92" /></p>
<p> Google makes some amazing tools available to its advertisers &#8211; included automatically in your AdWords account! But unfortunately most users don&#8217;t know about these “sneaky” features. In today&#8217;s tip, I want to empower you to make use of these free tools.</p>
<p> My favorite &#8220;sneaky&#8221; tip is to use the Search Query Report is to see <strong>exactly </strong>what your prospects are typing in.</p>
<p> I just did this yesterday for a college admissions coach. Her Google keywords included &#8220;top colleges&#8221; and &#8220;college essay help.&#8221; Google also picks up searches with similar phrases, so my client’s ad shows up for even more Google users. But who are these users and what are their top concerns and questions?</p>
<p> Using the Search Query report, I was able to show my client exactly what her prospects are typing into Google&#8217;s search box. My favorite finding was this phrase: &#8220;essays that help you get into top colleges.&#8221;</p>
<p>What can we do with this information? For starters, use it verbatim in a future ad.. or even a newsletter! Because what could be more powerful than using your prospect’s exact words to speak to attract them? It&#8217;s like you are reading their mind!</p>
<p>If you have an active Google AdWords campaign, I recommend running the Search Query report about once a month. You can download the report and search for these cool nuggets. You&#8217;ll be amazed how much you can learn from your customers!</p>
]]></content:encoded>
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		<title>How Well Do You Know Your Customer?</title>
		<link>http://lanagoldenberg.com/2009/10/how-well-do-you-know-your-customer/</link>
		<comments>http://lanagoldenberg.com/2009/10/how-well-do-you-know-your-customer/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 05:02:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blogroll]]></category>
		<category><![CDATA[avatar]]></category>
		<category><![CDATA[copywriting]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=87</guid>
		<description><![CDATA[Are you intimidated by writing your own sales copy? The first question I often hear from new clients is “Do you know a good copywriter? I can’t write my own ads!” My answer is:  if you really know your customer, your copy will write itself!

As with many aspects of marketing, copywriting is part art and part science. And [...]]]></description>
			<content:encoded><![CDATA[<p>Are you intimidated by writing your own sales copy? The first question I often hear from new clients is “Do you know a good copywriter? I can’t write my own ads!” My answer is:  if you <strong><em>really</em></strong> know your customer, your copy will write itself!</p>
<p><span id="more-87"></span></p>
<p>As with many aspects of marketing, copywriting is part art and part science. And while not everyone may be a wordsmith, I believe anyone can learn the science part. So even if you end up hiring a professional to craft your next ad or sales piece, you can make sure it is grounded in what I call “the science of marketing.”</p>
<p>There are a few frameworks I teach my clients to get the writing started. One key concept I want to share with you today is <strong><em>Customer Avatar</em></strong>.</p>
<p>An Avatar is a very detailed picture of your prospective client. It’s called an avatar because it’s like a sketch of that ideal customer you want to attract. And you once know who your customer is, the writing happens as if by magic.</p>
<p>Let’s say you make one-of-a-kind turquoise jewelry. Imagine meeting your ideal client at an art show. What would you say to attract her to your booth? What language would you use to describe your pieces to her? Is she a 21-year-old art student, or a 45-year-old corporate executive? Will she want her jewelry to make a bold statement, or to blend in with her carefully coordinated outfits?</p>
<p>Here is a simple exercise I recommend: write up a half-page essay about your Avatar. Who is she? What does she do for living? What is going on in her life? Is she single, in a relationship, married, just separated? Does she have a 9-5 job, or a freelance project?</p>
<p>For extra credit, give your Avatar a name!</p>
<p>Then, pin this Avatar profile above your desk, so you can keep her in mind when updating your website, writing an ad, or even creating a new product.</p>
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		<title>Testimonial from Lisa Elia PR</title>
		<link>http://lanagoldenberg.com/2009/08/client-success-story/</link>
		<comments>http://lanagoldenberg.com/2009/08/client-success-story/#comments</comments>
		<pubDate>Sat, 01 Aug 2009 09:25:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[case study]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://concept.makedesignnotwar.com/themes/wp/mu/wpmu/?p=10</guid>
		<description><![CDATA[&#8220;Lana Goldenberg has been great to work with! She has been very strategic in planning out and writing Google and Facebook ads that will really draw people to my site. She&#8217;s also gone above and beyond our working agreement by posting about my PR program and free calls on Facebook and Twitter and in her [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;Lana Goldenberg has been great to work with! She has been very<strong><em> strategic </em></strong>in planning out and writing Google and Facebook ads that will <strong><em>really draw people to my sit</em></strong>e. She&#8217;s also gone above and beyond our working agreement by posting about my PR program and free calls on Facebook and Twitter and in her newsletter. She&#8217;s a joy to work with and very effective&#8211;<strong><em>a great investment!</em></strong>&#8221;</p>
<p><strong>-Lisa Elia, LisaEliaPR.com</strong></p>
]]></content:encoded>
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		<title>Client Success Story</title>
		<link>http://lanagoldenberg.com/2009/06/google-success-story/</link>
		<comments>http://lanagoldenberg.com/2009/06/google-success-story/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 05:21:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[bootcamp]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://lanagoldenberg.com/?p=98</guid>
		<description><![CDATA[“Jumped to #11 in 2 weeks!  Hi Lana, just wanted to let you know the good Google search news for my search term, Feng Shui Consultant NYC. Thanks again for the help!&#8221;
UPDATE: Made it to Page 1 of Google!
-Ann Bingley Gallops,  OpenSpacesFengShui.com
]]></description>
			<content:encoded><![CDATA[<p>“<strong>Jumped to #11 in 2 weeks</strong>!  Hi Lana, just wanted to let you know the good Google search news for my search term, Feng Shui Consultant NYC. Thanks again for the help!&#8221;</p>
<p>UPDATE: <strong>Made it to Page 1 of Google!</strong></p>
<p><strong>-Ann Bingley Gallops,  OpenSpacesFengShui.com</strong></p>
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